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Interlibrary Loan Services (tILLapia)

Frequently Asked Questions

These are some of the most frequently asked questions about interlibrary loan. If you need any assistance with interlibrary loan, email, call the ILL Department at 860-570-5113, or stop by the Main Desk Monday through Friday.

I cannot find the item I want in WorldCat. How can I request it through ILL?
Why was my request cancelled by ILL staff?
If the library owns the item, but it is checked out or missing, can I request it through ILL?
What is the status of my request?
How do I renew an ILL item?
How do I know when an ILL item is due?
How do I access electronic articles?
How do I add special instructions to an ILL request?
I have received a notice that an ILL item I have has been recalled. What does this mean?