These are some of the most frequently asked questions about interlibrary loan. If you need any assistance with interlibrary loan, email docdel.lawlib@.uconn.edu, call the ILL Department at 860-570-5113, or stop by the Main Desk Monday through Friday.
If an item is not in WorldCat, then none of the libraries participating in interlibrary loan own it. Keep in mind that there may simply be a mistake in the citation. Try modifying your search in WorldCat or perform a search in Google to verify the citation. For assistance from a reference librarian, visit the Main Desk in the law library or email firstname.lastname@example.org.
This can happen for several reasons. If the item is available in the library, ILL staff will cancel the request and provide information about how to find the item within our collection, such as a link to the database from which the item may be viewed or downloaded. Occasionally, there is no library willing to lend the requested item. If this happens, please speak with a reference librarian about finding another source to meet your needs.
If the item is noted as Missing in the catalog, you may submit an ILL request for it. If the item is checked out, please fill out a Recall Request at the Law Library Main Desk. If you cannot locate the item on the shelf in the library, please visit the Law Library Main Desk to report the problem. Law Library staff will search for the book, but if they cannot find it, you can submit an ILL request for the item.
Log onto your tILLapia account, and click on the transaction number of the item you wish to renew. Look for the "Renew" link. If an item is overdue, you will not be able to renew it. In that situation, email the ILL Department to ask that they request the item from another library.
The paperwork that is attached to the front cover of your ILL items will note the due date. You can also find the due dates of all of the items you have borrowed through ILL by logging into your tILLapia account. All items checked out to your account will be displayed along with their respective due dates.
Most articles are delivered electronically. When an article becomes available, you will receive an email with instructions on how to access it. Articles are only available for 5 views or 30 days, so download or print articles as soon as possible after receiving them. You can also see what articles have been delivered to you electronically by logging onto your tILLapia account.
In the tILLapia request form, add any special instructions to the "Notes" field. These notes can be seen by the law library's ILL staff, but not the lending library's ILL staff. Note: If you have submitted the request though WorldCat, it may be sent to the lending library directly without being processed by the law library's staff. To ensure that the law library's staff sees your instructions, the "OCLC Number" field must be blank. If that field is filled out, simply cut and paste the number into the "Notes" field.
If you receive a notice that an item has been recalled by the lending library, please return it to the library as soon as possible. We will be happy to request another copy of the item from a different library.